4th Annual Clinical Laboratory Quality Regional Meeting

When: Nov 13

Where: Charlottesville, VA

4th Annual Clinical Laboratory Quality Regional Meeting

November 13, 2015

Sentara Martha Jefferson Hospital

500 Martha Jefferson Drive

Charlottesville, VA 22911

Dominion Conference Room

Target audience(s) : • Laboratory Quality representatives • Laboratory Managers with quality-related roles • Sr. Management with laboratory responsibilities

1. Personnel Competency and Other Hot Topics in Compliance Speaker: Dottie Hautman, BS, MT(ASCP)SC, Inspection Analyst, CAP Accreditation Programs-College of American Pathologists

Objectives • Define competency, training, education and know the differences • Establish appropriate test systems • Define who may assess competency • Open discussion on hot topics: “Ask the Inspector"

2. Managing Change to Sustain LEAN Initiatives Speaker: John R. Hildebrandt, BS, MLT, Certificate-Lean Healthcare, Laboratory Process Consultant - Roche Diagnostics

Objectives - To understand the role and impact Change Management can have on process improvement initiatives. •Sustaining Lean: Warning Signs • Organizational Culture and Lean • Principles of Change Management • Leadership, Management, and Lean • Impact to Customer Experience Agenda

0830 – 0900: Check in and Continental Breakfast

0900 – 0925: Opening Remarks

0925 – 0945: Dr. Atlas Lab Safety Spectacular

0945 – 1000: Break – Networking

1000 – 1130: Personnel Competency and Other Hot Topics in Compliance

1130 – 1230: Lunch (provided)

1230 – 1330: Managing Change to Sustain LEAN Initiatives

1330 – 1345: Break – Networking

1345 – 1430: Activity

1430 – 1500: Closing remarks Cost:

$30.00 per person – payable at the door. Cash or check only.

Make checks payable to “Clinical Lab Quality – Regional” Registration: No registration form necessary- simply call or e-mail to reserve your spot!

Please contact Sheri Terrillion Sentara Healthcare, Quality Coordinator – Laboratory Services

By e-mail: SLTERRIL@sentara.com By phone: (757) 252-9457

Registration requests accepted through Thursday October 22nd, 2015.

P.A.C.E. credits: 3.0

P.A.C.E. credits will be awarded through the American Society for Clinical Laboratory Science, 1861 International Drive, Suite 200, Tysons Corner, VA

Questions can be submitted to Debbie Meeks, Event Coordinator: Phone: 757-252-9456 or e-mail: dmmeeks@sentara.com